At TheSiblingStore.com, we want you to be completely satisfied with your purchase. If you receive an item that is broken, damaged, or not as described or shown on our website, we offer a 7-day return policy for eligible returns.

Returns Eligibility:

• You have 7 days from the date of delivery to return an item.
• The product must be unused and in its original condition, including all packaging, tags, and labels.
• The item must be broken, damaged, or not the same as depicted on our website.

How to Return an Item:

1. Contact our customer service team at thesiblingstore1@gmail.com or +92314013979 within 7 days of receiving your item to request a return authorization.
2. Provide your order number and details about the product issue (e.g., photos of damage or discrepancies from the website).
3. Our team will assist you with the return process and provide a return shipping label if applicable.
4. Ship the item back to us using the provided return label.

Refunds & Exchanges:

• Once we receive and inspect the returned item, we will process a refund to your original payment method.
• If you prefer an exchange, we will send you a replacement item once the return is approved.

Exceptions:

• Products that are used, worn, or damaged due to customer mishandling are not eligible for return.
• Sale items or personalized products are non-returnable, unless faulty.

If you have any questions or concerns, please don't hesitate to reach out to us at [customer service email].

Thank you for shopping with TheSiblingStore.com!